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Billing, Insurance, and Financial Assistance


Need help paying your bill?

PLEASE CALL 844.419.2701 for Billing Questions 

The Mission of Bon Secours Charity Health System is to provide compassionate, quality healthcare services to those in need, regardless of their ability to pay.
If you do not have health insurance we can help. You may qualify for financial assistance through a government-sponsored program or through the Bon Secours Financial Assistance Program. Our staff is available to help you with the application process.

The Bon Secours Financial Assistance Program aids uninsured patients who do not qualify for government-sponsored health insurance and cannot afford to pay for their medical care. Insured patients may also qualify for the Bon Secours Financial Assistance Program depending upon family income, family size and medical needs.

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Additional Information

Charity Healthy System Hospitals (Good Samaritan Hospital, Bon Secours Community Hospital, and St. Anthony Community Hospital) are participating providers with the the health plan networks listed HERE.

To check with physicians employed by the Bon Secours Charity Health System Medical Group or Bon Secours Charity Health System about their health plan participation click HERE.

To check with the our contracted physician groups about their health plan participation (such as anesthesiologists, radiologists and pathologists) click HERE.

Your physician will also be able to tell you whether the services of any physicians employed or contracted by Bon Secours Charity Health System are likely to be needed for your service (such as anesthesiologists, radiologists and pathologists.) You can find the contact information for these doctors or groups directly to find out which health plans they participate in by clicking

*Please note all lists are subject to change and all patients should check with their insurance companies for coverage details prior to admission*


Customer Service / Financial Assistance Department
400 Rella Boulevard
Suite 308
Suffern, NY  10901
844-419-2701

Shoppable Services

The information contained in this file is being provided in compliance with the Centers for Medicare and Medicaid Services (CMS) requirement for hospitals to post online a list of 300 Shoppable services.  Shoppable service is defined as: A service that can be scheduled by a healthcare consumer in advance.  The list of Shoppable Services is an informational tool for consumers only, not intended for media or commercial use. 

To view Bon Secours Charity Health System’s list of Shoppable Services, please select the hospital link below: 

Charges and rates updated as of 01/01/2021 and are subject to change anytime.  This list includes: average hospital charges, negotiated rates for commercial payers, Medicare and Medicaid HMO payer-specific negotiated rates (a list of participating Medicare and Medicaid HMO payors is available here), discounted cash prices (eligible to self-pay individuals when certain conditions are met), and de-identified minimum and maximum negotiated rates for Shoppable Services.

Estimated discounted self-pay prices for our Shoppable services for eligible individuals (when certain conditions are met) are available here.

PLEASE NOTE THESE CHARGES ONLY INCLUDE SERVICES PROVIDED BY THE HOSPITAL AND DO NOT INCLUDE FEES FROM YOUR SURGEON, ANESTHESIOLOGIST AND/OR OTHER PROFESSIONAL SERVICES BILLED BY THE PHYSICIAN AND OTHER PROFESSIONAL PROVIDERS. Typically, you will be billed separately for these professional services.  Please call your physician office for additional information.

*By accessing this file, I understand and accept the disclaimer above

Chargemaster Disclaimer

The information contained in this file is being provided in compliance with the Centers for Medicare and Medicaid Services (CMS) requirement for hospitals to post a list of their standard charges, also called chargemaster, online in a machine-readable format.  The chargemaster (charge description master or CDM) is the list of all individual items and services maintained by a hospital for which the hospital has established a charge.  A chargemaster rate represents the dollar amount assigned to specific medical services before application of any negotiated discounts to third-party payers. The actual hospital charges will vary based on the type of care provided, treatments, individual health conditions and other factors.

To view Bon Secours Charity Health System’s chargemaster rates, , please select the hospital link below: 

Charges and rates updated as of 01/01/2021 and are subject to change.  The chargemaster information, by itself, is not used to determine how much patients may need to pay, or to compare what a patient might owe a hospital.  Your out-of-pocket costs will depend upon actual services that you receive, the hospital’s negotiated rates with your insurance plan and your insurance coverage.  Your insurance coverage determines your co-payment, co-insurance percentage, and annual deductible.  Please call your insurance company for a more accurate representation of your responsibility.  You may also call us at (844) 419-2701 to get additional information.

PLEASE NOTE THESE CHARGES ONLY INCLUDE SERVICES PROVIDED BY THE HOSPITAL AND DO NOT INCLUDE FEES FROM YOUR SURGEON, ANESTHESIOLOGIST AND/OR OTHER PROFESSIONAL SERVICES BILLED BY THE PHYSICIAN AND OTHER PROFESSIONAL PROVIDERS. Typically, you will be billed separately for these professional services.  Please call your physician office for additional information.

*By accessing this file, I understand and accept the disclaimer above